Ring Video Doorbell

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U
3rd Camera video question
troubleshooting
wireless-security-cameras

I have ring with two cameras that have provided video. I added a third camera and now messages claim I need a “protect” product to see the videos on camera 3. What gives?

232

0

1

05-07-2023 11:45:31

Responses (2)

  • M

    @userneedsinfo1 Do you currently have a Ring subscription plan? I think that is what is meant by the "protect" plan, which is needed to view videos. How long have you had the other two cameras? Perhaps you were on a trial period that has ended. https://ring.com/protect-plans https://support.ring.com/hc/en-us/articles/360061192351-Ring-Protect-Trial-information

    1

    07-07-2023 06:16:05

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      06-08-2023 06:17:04

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