24 Volts at the Doorbell Pro but it’s dead?

I noticed my Ring Pro Doorbell wasn't generating motion alerts so I checked it in the app and it said it was offline. I checked the device health real quick while I was there and it indicated "last reported" 3970mv and RSSI-38. I went out and checked the doorbell and the white LED circle I was expecting wasn't there. It looked dead so I pressed the button to see if it would at least chime. Dead. I popped it off the wall and checked the voltage directly at the Doorbell with my multi-meter and had 24 volts. Any ideas for next steps?