Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
D
Xfinity security alerts
app-settings

Hello - I'm suddenly getting lots of security alerts from Xfinity's security monitor saying: "We blocked RingElite-e3 from contacting a known malicious IP" I've received 67 of these over the past 3 days. I had a chat session with a Ring support person who could only tell me: "So I looked up 5 random IPs and they all show Amazon. I would lean to suspect Xfinity is noticing the random traffic but that would be due to Amazon's remote network using virtual servers. Works like a VPN for security so it jumps around on purpose." How do I get Ring to stop these connection attempts or, if they aren't serious, how do I get Xfinity to stop complaining about it?

688

0

0

14-05-2021 09:55:07

No Responses Found

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

U

user63814

2

User
Solutions

C

Caitlyn_Ring

1

User
Solution

T

Tom_Ring

1

User
Solution

J

Justin_Ring

1

User
Solution