Ring Security Cameras

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Stick up camera has failed since a power cut?
troubleshooting
wireless-security-cameras

Does anyone know why my stick up camera has failed since a power cut? It's fully connected to the wifi and app, and I've removed and reinstalled it, and done a reboot? ![Screenshot_20230619_193253_Ring|690x321](upload://kEm1T4IF9P5yaIYYYS89OZQAEOr.jpeg)

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19-06-2023 06:51:22

Responses (1)

  • T

    Hi @Nuttynick. If a reboot of your device and removing/adding it didn't correct the issue, then you'll need to reach out to our support team to take a closer look into this. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    21-06-2023 07:17:23

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