Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
User Solution
Stick up Cam (battery) gen 3 not powering on
cs-support
wireless-security-cameras

I have a stick up cam 3rd gen, it is battery powered and has only been through 3 charge cycles. I have charged it fully last night and it will not power up the camera when inserted. The blue power indicator light comes on for a brief moment and then turns off. It is completely unresponsive, even when trying to press or hold the reset button. Does anybody have any ideas on how to sort this problem out?

214

0

0

22-04-2024 07:41:59

Responses (2)

  • J
    User Solution

    Hi @user81226. If resetting the Camera by pressing and holding the setup on it for 20–25 seconds does not help, the next best step is to give our support team a call for further assistance.

    0

    23-04-2024 06:30:33

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      23-05-2024 06:31:20

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members