Ring Security Cameras
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L
Spotlight can died
troubleshooting
security-camera-mount
I was charging the two batteries and when putting them back nothing happens. Tried different battteries but nothing works. I can se some red lights on the inside before closing it. What to do? 
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10-12-2023 20:12:09
Responses (1)
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Justin_Ring
Hi @linnjones. Try a factory reset by pressing and holding the setup button on it for 20–25 seconds. If you have tried this step and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.
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11-12-2023 20:46:54
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