Ring Security Cameras

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Spotlight Cam Battery "This Footage Unavailable" same length of time as Snapshot Capture
solar-panel

Hello, There are random parts of the day where my Ring Spotlight indicates "This Footage is Unavailable" and then comes goes back to operating normally. My concern is that when the camera says "This Footage is Unavaialbe," does that mean the camera is not monitoring and would not detect motion if it were present?\I am using a Ring Spotlight Battery outdoors, with one battery at 95%. Wifi signal is RSSI-65 and greater. Firmware verified up to date. Mounted under an eave (not exposed to rain). I have the subscription for multiple cameras. This issue has occurred since day 1 (10/25/2020) that the camera was installed. I have reset the Spotlight camera 3 times, and re-installed the app twice since 10/25. We also have a Ring Doorbell 2 Battery, with no anomalies and a Ring Floodlight Hardwired with no anomalies.\

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30-10-2020 02:01:09

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