Hey @Duran956. If there is no sound coming out of the camera, this may be due to a bad speaker. To verify this and see if you are in [warranty](https://shop.ring.com/pages/warranty) for a replacement, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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22-06-2020 11:42:59
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Chelsea_Ring
Hey @Duran956. If there is no sound coming out of the camera, this may be due to a bad speaker. To verify this and see if you are in [warranty](https://shop.ring.com/pages/warranty) for a replacement, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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22-06-2020 11:42:59
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