Ring Security Cameras

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Ring Stick up Cam in Battery node
troubleshooting
wireless-security-cameras
motion-settings

I bought my cameras back in March, I had them in wired mode and the motion detection worked perfectly. I recently switched one of my cameras to battery mode and bought a solar panel, now the motion detection image is cut smaller and the camera doesn't alert me of movement past a certain point. Help please?

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05-05-2022 01:33:27

Responses (1)

  • C

    Hi @user10899. This is intended because the area your camera covers is slightly larger than the area your motion sensors cover. That's why the Motion Zones can not be extended to the full area of your Live View when creating these zones. If you have your Stick Up Cam 3rd Gen operated via battery or solar, we recommend [changing the power mode to Wired](https://support.ring.com/hc/en-us/articles/360045463592-Changing-power-modes-on-your-Ring-Stick-Up-Cam-3rd-generation-). You can find more information in [this thread](https://community.ring.com/t/stick-up-battery-camera-setting-a-motion-zone-screen-cut-off/27177/26) where this topic has been addressed before. :)

    0

    05-05-2022 06:15:31

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