Ring Security Cameras
Ring Spotlight Cam Battery HD Security Camera Battery Door Open
On 04/13/18 I purchased a _Ring Spotlight Cam Battery HD Security Camera with Built Two-Way Talk and a Siren Alarm, Black. The battery kept running down, so I bought a second battery. This too ran down quickly so on 11/11/19 I purchase the Ring Solar Panel (compatible with ring spotlight can battery). Today I got a notice that the battery door was open. So I check the spotlight and the door was not open. I checked the batteries and replace one with a fully charged backup for my doorbell. The spotlight was still telling me the door was open, so I decided to reinstall the spotlight. Now it does not work at all. I tried to do a hard start to the spot light and it would not restart. I do not want to pay another $199 for a new spotlight. This "Great Deal" has ended up costing me alot of money. spotlight $199, extra batteries $36.48 and Solar Panel $48.33._
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02-01-2020 03:21:19
Responses (4)
- S
I have the same problem with the battery door message. Also the camera wont go into live view mode.
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14-06-2020 03:38:45
- C
I too am having this problem receiving the battery door is open. I’ve opened the door, cleaned all around it, closed the door and it snapped indicating it’s closed yet the message still appears and not recording. This started 7/10/2020.
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11-07-2020 03:07:50
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- T
I found the same problem. Upon a closer look I discovered the rubber seal around the battery door was not attached all the way around. I messed with it for quite awhile before I could carefully close it without disturbing the seal. My seal needs to be replaced. It does not stay seated properly in the small track. Can a replacement seal be purchased, with instructions for proper installation?
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30-09-2020 02:48:55
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- C
A post was merged into an existing topic: [Battery Door Open Error Message](/t/battery-door-open-error-message/7227/88)
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11-05-2022 11:07:10
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Georgecomstock
Battery door keeps saying door open when it's not now the camera doesn't work at all
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02-04-2020 08:45:17
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