Ring Security Cameras
Ring Spotlight and Floodlight cameras record too long
I have a floodlight camera and two spotlight cameras (one battery and one wired). They have recently started recording for about 12 minutes every time motion is detected. No changes were made before this. There's not even an option to record this long. I believe 120 seconds is the maximum record length. Troubleshoot steps taken: Reboot Power cycle (disconnect power and reconnect) Changed record length to auto, 60 sec, 90 sec, and 120 sec. Did a factory reset of the flood light Contacted tech support and they had me Unlink the devices Adjust motion sensitivity to lower Re-install app on my phone (andriod) Unfortunately, none of these steps resolve the issue. My call with tech support got disconnected, and did not get to continue troubleshooting further P.S. my doorbells and stickup camera are working as expected.
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18-09-2024 10:25:13
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