Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

Y
Ring Floodlight Wired Pro Mounting Bracket
cs-support
wireless-security-cameras

Anyone else have a problem with installing a wired pro because either the screws are too short on the mounting bracket to attach the unit with the hex nuts or maybe there is a defect and the plate and unit don't go together all the way? ![0510231433|375x500](upload://9yGDVdoRgzawteNz0d6ScDQBkJ9.jpeg)

318

0

0

10-05-2023 20:45:45

Responses (1)

  • Y

    ![0510231429b|375x500](upload://k3RggFmHj1FVrvtKU3LfdJNNuE2.jpeg)

    0

    10-05-2023 20:46:25

      T

      Hi @Yogurt13. I have not seen this issue before. If you are unable to mount your Floodlight due to this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      12-05-2023 16:41:17

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members