Ring Security Cameras

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Ring flood lightfacing? Leds burnt out
hardwired-battery-video-doorbell

My flood light is a few years old and the leds are just about shot. Should they already be faiing? ![20210703_203233|281x500](upload://aSKMlHgiy59ypgxhgs1Mc3Y623F.jpeg)

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04-07-2021 01:57:29

Responses (2)

  • TE

    Did you get the protect plus plan? If so, Ring will replace it for free. No, I don't think they should have failed so soon.

    1

    04-07-2021 02:21:26

    • M

      Sorry to hear about this, @joeblstrn! @trail-explorer is correct. Our support team can help further with possible solutions and assistance with [Warranty](https://shop.ring.com/pages/warranty) information. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

      0

      06-07-2021 04:55:55

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