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Replacement shoulder screw for stick up cam
wireless-security-cameras
security-camera-mount
Anyone with an idea of how to get a replacement shoulder screw (connects camera to mount) for the ring stick up cam elite? Ring sells spare parts sets for $2, but none are for the stick up cam or have the required shoulder screw-- all I've seen is the option to buy another $20 mounting kit to get a replacement 10 cent screw. Any help greatly appreciated.
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07-06-2020 06:52:36
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Chelsea_Ring
Hey @pparm. You may be able to get this from our support team directly! Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know how this goes. :)
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08-06-2020 07:17:57
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