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Ring Security Cameras

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People-only mode on Floodlight cam
motion-settings

I have a ring floodlight camera with people-only mode enabled. However, I still get all motion notifications, and if there's no person detected the notification says 'there is a motion at your garden''

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02-07-2021 06:06:08

Responses (1)

  • M

    Hi there, @mdean1! There may be times when non-human objects might trigger motion in people only mode. This can happen due to large objects moving or reflections. Fine tuning your other motion settings is the best way to optimize detection. As stated in our [help center article](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-) about person only detection and other motion settings, if it is unclear as to what triggered the motion detection, then it may still detect and notify for a non-human movement. In addition to trying other motion settings, angling your Camera differently can also help to detect or avoid certain events. I hope this helps! :)

    0

    06-07-2021 03:48:29

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