Ring Security Cameras
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J
Outdoor Stick-up Cam - video flipped for some reason
troubleshooting
wireless-security-cameras
Cam is located outside, but protected under an overhang. This Stick-up cam has been installed for several months without issue - all of a sudden the video feed is upside down? I checked the app, i restarted my cell-phone - nothing has worked. Asking here for a solution - before i grab the ladder to reboot the cam. Also, has been around 10 degF here, so not sure if weather is an issue. Thanks
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27-01-2021 02:39:52
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Tom_Ring
Hi @JohnReus. This is definitely an odd occurrence. Would you be able to provide a picture of how your camera is mounted as well as a screenshot of the upside down view? I will be able to share this information with my team so we can research this concern. Thank you!
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29-01-2021 07:02:39
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