Outdoor spotlight cam not showing live view and recording black screen

Motion sensor on spotlight cam is working, getting alerts just fine, but will NOT show live view at all. Cam still records on motion detection, but when trying to view video, shows nothing but a black screen. Internet speed is over 300 Mb/s, signal strength to the cam is super strong. App is up to date. Permissions are all set correctly. Just started yesterday. Will still show a snapshot every hour, and the picture is crystal clear, but for some reason, it just will not show me the live view or record actual video. Not the first time having this issue. It eventually fixes itself after a couple days, but this is obviously a product/software issue. Please fix!!