Ring Security Cameras
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M
OFFLINE CAMERA
I switched out my router, I spoken with a ring advisor and now I was told j needed a reply. I'm so ? confused.
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14-06-2020 01:12:15
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Caitlyn_Ring
Hi @Marygreen74. Can you let us know what model of Ring Camera you have and share a few details on what you're experiencing on your end? Is the Camera reporting as offline in the Ring App, or did you get a new wifi network name along with the new router? Once we have a bit more information, we can offer some suggestions that may help. :)
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16-06-2020 17:59:14
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