Ring Security Cameras
My spotlight cam has a small white light always on.
My wired spot light cam has a small white light always on on the left upper corner. The lights work fine but when they turn off this small white light stays on. I already reset and powered the cam.off and on but still the same.
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12-06-2020 01:56:51
Responses (1)
- G
Is not in the live view. Is on the spotlight next to the infrared sensor.
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12-06-2020 04:26:31
C@Gito100. Thanks for that photo! After taking a look at your picture, it looks like there is a concern with the Spotlight's light on the side. No worries, our support team can take a look into this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Feel free to let me know how this goes, as your answer may help other neighbors in the future! :)
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15-06-2020 03:27:11
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Chelsea_Ring
Hi @Gito100. Could you show me what this white light looks like? Feel free to take a screenshot if it's in your Live View and share it here! :)
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12-06-2020 04:17:18
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