Ring Security Cameras
My hard wired camera is showing up pixelated and my camera isn’t working in live view or any of the recordings
This is what the image looks like when I go live or view motion detections. Someone please help
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08-01-2024 05:34:35
Responses (2)
- C
Hi @Ringuser92. You can try the following troubleshooting steps: Reboot your camera using the reboot option on the Device Health page in the Ring app. This should only take a few moments. Fully reset your camera by holding down the setup button for 20 seconds. Once the reset is complete, walk through a new setup using the steps under Set Up a Device. If this video issue persists after trying the steps above, it would be best to get in touch with our support team to take a closer look. Please reach out to our support team at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.
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09-01-2024 08:40:36
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Ringuser92
My every minute picture shows up clear but only when I go to view live or view recent motions the camera view shows up like this!! It’s really frustrating and need some suggestions
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08-01-2024 05:40:14
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