Ring Security Cameras
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Motion zone view much smaller than camera view
I recently set up my stick anywhere ring. It’s positioned so I can see the front door and driveway. When i sent the zones to alert me for motion, it brings me to a view from the camera that is not as wide as what the camera sees, so I can’t select the areas i want. Almost like it’s zoomed in. Is there a way to fix that?
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15-01-2021 09:11:08
Responses (1)
- C
The view shown when creating your Motion Zones accurately reflects the range of motion detection available on that device. There will be some variance in the motion detection range for battery and wired devices.
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26-07-2024 19:25:06
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user_b7d47b
We are having the same issue! We've had our battery security cameras for 5+ years, and just recently Ring must have done an update to reduce the Motion Zone view for them. The devices using electricity for power didn't change. Now they're useless! Frustrating and maddening. So much so that we will be replacing the battery security cameras. We will also be posting on all our social media accounts how useless Ring cameras are to homeowners. We called Ring's Customer Service. We were hung up on once, called back, asked the Rep if they were aware of the battery operated cameras' issues, and they're either new or untruthful. If anyone out there has a fix, we'd sure be interested.
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25-07-2024 18:44:39
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