Motion at front door, not sounding, only getting vibrate

Question

I have set Motion Alerts under Notification Settings as 'Motion at front door' but it doesn't work (it used to).  All I get is the vibration.

Tom_Ring · Answer

Hi @rayjive. In addition to making sure that the volume on your phone is turned up and not on silent, check out this Help Center article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) for help with notifications ([Here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices) for iOS). I hope this helps!

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Motion at front door, not sounding, only getting vibrate

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