Responses (3)

• M

  Marley_Ring

  Good question @bllady ! There should be motion and light motion settings in the Ring app. If you open the Ring app, visit your Floodlight Cam, tap Device Settings, you should see an option in the list for Motion Settings. There you can alter zones and sensitivity for motion on the Floodlight Cam. Hope this helps! :)

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  23-10-2019 11:24:49

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  bllady

  Thank you! I did find it after some trial and error methods. Again thanks for the reply.

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  24-10-2019 12:11:32

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  TLyleJeep

  Hi, the motion settings tile is missing from my app, it use to be there and is missing now. I uninstalled the app and reinstalled it but it's still missing. 

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  20-09-2022 05:33:18

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• J

  Justin_Ring

  Hi @TLyleJeep. If you do not have the Motion Settings tile for your Camera, try the following steps: * Verify that you are the Owner and not the shared user of the Camera. * Verify that your Ring app and smart phone are caught up with the latest updates available. * Disable any active VPNs on your phone. I also see the option to disable/enable motion detection and a few other tiles are missing in the screenshot you provided. That is a sign that your concern is more related to the first option I mentioned, that you are the Shared User rather than the Owner. Shared Users will have limited access to Ring devices and can not change settings. Therefore, you will have the options missing in the app. you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  22-09-2022 04:10:43

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