Ring Security Cameras
Live View - Google Chrome - NOT WORKING
Hello, The windows app was useless, but now they're removing it soon anyway. The work around to view this on PC is to go to ring.com and sign in to see live view and history of videos. WELL....i can view any event, that's great, HOWEVER I CANNOT view any live views, it just won't stream. BUT....if I go to history, the live view i attempted, WAS RECORDED!?? What's up with that?? I like being able to bring this up on my pc when I'm in my office at home. Thanks!
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24-08-2021 06:44:34
Responses (8)
- N
I'm having the same issue, were you able to resolve the problem and get it to work?
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26-08-2021 09:02:42
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- W
Seeing as Ring support isn't helping to answer this specific issue: The link below fixed this for me. https://community.ring.com/t/fix-for-live-view-not-working-from-rings-website-grant-microphone-permission/79252
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12-09-2021 11:04:33
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- U
This is happening to me right now. I get a notification saying "Live view disabled. This browser does not support the newest video codec". It is only on one camera and it was just working yesterday. Turning on the microphone doesn't work on the desktop. Any suggestions?
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26-01-2023 11:14:56
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- J
Hi @user34521. For your concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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30-01-2023 04:40:36
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Tom_Ring
Hi @chrisxpierce. We have this Help Center article [here](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View) to help with some Live View concerns. If you continue to have issues with Live View on Ring.com, I suggest reaching out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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26-08-2021 04:35:33
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