Ring Security Cameras
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Image from wired, exterior security camera freezes and pixelates
hardwired-security-cameras
troubleshooting
video-quality
The images from my wired, exterior security camera will freeze up and pixilate. My ATT WiFi modem/router is inside the house, two rooms away from the exterior camera, and the signal must pass through the home's stucco exterior. Any and all suggestions appreciated!
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27-02-2023 08:26:03
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Caitlyn_Ring
Hi @user37725. Which model of Ring Security Camera do you have? You can find the model name on the original packaging, or on the Device Health page in the Ring app. Additionally, check the [signal strength](https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength) listed on the Device Health screen.What is the RSSI number listed as?
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28-02-2023 11:22:16
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