‎I ordered a Spotlight Pro Wired camera from a (canadian) store and they sent a plug in

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KatherineW

I ordered a Spotlight Pro Wired camera from a (canadian) store and they sent a plug in

hardwired-video-doorbell

troubleshooting

Just to make sure I understand before I ask them for a refund, I ordered a " Ring Spotlight Cam Pro Wired 1080p HD IP Camera" and they sent a plug-in camera. It may be they don't stock the wired ones, but before I ask for a refund, is the cord for the wired version longer than the plugin? I can just get the electrician to cut the cord and install it, but if the wired camera has a longer cord I would rather get that one.

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24-11-2023 07:00:31

Responses (2)

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Tom_Ring
Hi @KatherineW. You Spotlight Cam Wired Pro should come with the Spotlight Cam and the Hardwired kit. You can see this in the image below. ![Screenshot 2023-11-27 at 11.23.31 AM|690x208](upload://wWAPCsJpul70A67RNH92g0E6Jxg.jpeg)
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27-11-2023 05:24:35
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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27-12-2023 05:24:51
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