Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
U
Floodlight camera gets water in lights
hardwired-security-cameras
cs-support

I have installed floodlight camera under eave. I got significant water in both lights. Ring sent replacement. For install of replacement, I used rubber grommets around wiring and caulking anywhere I thought water may be able to get into floodlight housing. But it happened again. See pic. Any recommendations on how to prevent before I install another one for third time?[image|666x500](upload://wkkPR69iiGg2vRcaikPCySHrpxX.jpeg)

7065

0

3

24-11-2021 04:04:12

Responses (3)

  • TE

    I'm looking at your photo trying to figure out how water is getting into the lights. They both look like they are under the eave. Do you have heavy winds combined with rain? Are you saying you actually caulked around the floodlight lens? I would avoid doing that.

    1

    28-11-2021 05:22:17

      U

      In NC, so don’t get any winds out of the ordinary. I caulked around the outside of the floodlight where it connects to the eaves cam. Used a grommet for the hardwiring and caulked around grommet for extra protection. But I still get water in the lights. Camera works fine but due to water, the lights eventually get flooded and not operational. Ring did just send me a replacement but before I install for third time, I was hoping for advice on what I may be doing wrong. I’m hoping maybe a waterproof eaves cam will help but feel I am missing a step if not many people have the same issue.

      1

      02-12-2021 03:19:27

      B

      We're having the same issue with water in the lights! About to receive our 3rd camera due to this issue and looking for a solution before the next install. ![20220520_235822|243x500](upload://zbRn6IA3MiyST6JHp8ZfNKf03NT.jpeg)

      1

      25-05-2022 11:15:47

      U

      I'm on my 3rd floodlight cam replacement because of water damage. I was wondering did you ever find a solution to keeping water out? Have anyone every tried to drill a hole in the bottom of it? I have to get someone to come out every time this happens. I'm looking for help.

      0

      12-08-2022 12:21:11

      M

      There is an eave mount bracket available on ETSY and produced in NC that allows for proper eave mounting of Ring Floodlight Cameras. Misteritllc.Etsy.com ![image|231x500](upload://o88B8xwMW9pCnyYnTqi9hIRFmUu.jpeg)

      0

      19-03-2023 01:51:12

  • U

    I have the same problem, horizontally mounted floodlight camera, under an eave. One floodlight is "flooded" and inoperative. Ring is sending a replacement, however, seems this is an ongoing problem.

    0

    11-08-2022 05:29:34

    • U

      Try running a bead of silicone caulk around the foam ring of the housing to ensure a tight seal between the surface it is being mounted to and the Ring device. A couple of dabs of silicone caulk inside the housing to cover the 2 small holes might also help. Ring just sent me a replacement and that is what I am going to try. This is based upon my findings when I removed a device from a eave mount which I thought would be weather resistant.

      0

      22-08-2022 12:00:28

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      3

      User
      Solutions

      J

      j0hnmsch

      1

      User
      Solution

      J

      Justin_Ring

      1

      User
      Solution