ringuser21
Floodlight Camera - Floodlights filled with water
Title speaks for itself, but my two floodlights are filled with water. Turned on the lights for a bit, but water didn't go away (got dirtier). Camera and device working well otherwise. Is there any way to remove the water from the lights? Is there an issue with the device still being on with the water in the lights?
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09-06-2020 01:52:06
Responses (9)
- C
Hey @ringuser21. Could you take the camera down and bring it inside for awhile to see if this helps the water evaporate? If not please follow up with our support team to see what other options are available. You can reach out at one of the numbers available here.
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10-06-2020 11:32:23
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- T
I appear to have the same problem. My Flood Camera is locate a foot behind the edge of an outside ceiling. Both LED lights are equally flled with water. I wondered why my flood light were no longer coming on during the night when motions is detected. I will contact Ring ASAP.
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07-07-2020 04:42:01
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USame issue. Replaced and happened again. See attached pic. 
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24-11-2021 04:17:45
UI have the exact same problem. It appears that the foam seal was not uniformly tight around the perimeter of the floodlight housing and the junction box. It also appears that water leaked down into the floodlight housing and ran down into the light fixture (following the path of the wires). Ring is sending me a replacement and I will add a little silicone caulk inside the fixture and will also run a bead around the foam so it creates a waterproof seal when I reinstall my fixture. I hope this helps ! Apparently this is a widespread problem that RING needs to address.
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21-08-2022 07:19:36
- U
Did you find out how to fix this problem because my light is exactly like this.
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22-04-2022 03:46:17
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Tom_Ring
Hi Neighbors. If you are seeing water in your Floodlight Cam, please immediately disconnect power going to the Floodlight and contact our support team for further assistance. You can reach our support team at one of the numbers available here.
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25-04-2022 09:47:43
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