Ring Security Cameras
Floodlight Cam not turning on
I do receive motion notifications from my floodlight cam, but the light does not turn on. I am able to turn it on and off from the app. There is a red light line on the camera. How can I fix this? Thanks!
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06-12-2020 01:18:07
Responses (2)
- P
I am having the same problem. I am out of town, but my husband reported this is happening to us. We thought the Christmas lights might be causing the issue, but they are off now and we get no lights. There are no issues triggering the camera. I have checked the settings many times on my Android phone to see if the app was updated and some setting was changed. One thing I noticed is that every time I go into the Light Settings, the toggle for Motion Activated Lights turns on as the settings are opening. It's almost like they are off and just opening the settings appears to turn them back on. I'm wondering if this is an issue with a software update. Anyone able to fix this with a power cycle?
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08-01-2021 09:37:37
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fordfan485
I'm having the same issue as well. Motion alerts work fine, I can turn the lights on and off thru the app, but motion will not turn on the lights.
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07-12-2020 11:06:24
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