English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
J
Flip video not possible
app-settings
app-request

Mounted my stick up cam upside down and there is no setting to allow to flip the video. This is unbelievable, would have NEVER purchased. Please fix immediately.

772

0

2

28-11-2021 07:51:13

Responses (3)

  • C

    Hey neighbor. We apologize for any inconvenience caused as we do not have this feature available. Be sure to head over to our [Feature Request Board ](https://community.ring.com/t5/Feature-Request-Board/Rotate-image-for-any-all-Ring-cams-in-app-s-device-settings/idi-p/57340) and give this idea an upvote! This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place.

    1

    30-11-2021 08:09:30

    • J

      I have this issue, too. I just installed a stick Up Cam and the video is upside down!!! Mounting the camera on the wall is not possible in this location. I had to mount it under an overhang. Because of this, the camera is upside down. I see the video can be flipped on the indoor model. Why not the outdoor model? Please help!!!!

      0

      07-09-2023 07:48:30

        T

        Hi @JeepCK. The Stick Up Cam is not meant to be mounted upside down. This is why there is no option to rotate the image. I hope this clears things up for you.

        0

        08-09-2023 08:31:38

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      08-10-2023 08:31:52

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members