Ring Security Cameras
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W
Downloaded file names are meaningless now
Recently, downloaded file names have changed from having the camera name and date/time of recording to a long meaningless list of characters. Please revert to the previous system so we see what the camera was and when the recordings were made.
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13-08-2024 07:44:25
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Caitlyn_Ring
Hi @wraighty. Our team is aware of an issue affecting the file names on downloaded videos. They're working on getting this resolved as soon as possible. We appreciate your patience in the meantime.
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16-08-2024 16:12:42
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