Ring Security Cameras
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U
Constant Purple hues on Floodlight Cam during daylight hours.
troubleshooting
I have tried all of the suggestions here and also on the RING.com website. Nothing has worked. After tapping the unit a few times it reverted back to normal colors for one day but the next day it was purple again. I did that twice. So frustrating ! I don't know what else to do, but to ask for a replacement unit. How do I initiate that request? thank you.
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14-05-2025 04:30:32
Responses (1)
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Tom_Ring
Hi @user_b159ff. If your unit is not functioning and you'd like to troubleshoot this or see if you qualify for a warranty replacement, you can contact us via Facebook or X @Ring
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15-05-2025 01:58:22
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