Can't rotate cam to get horizontal horizon!

Question

I may be being stupid, but I've installed the Floodlight cam wired Pro, and set it up ok, but can't rotate the camera to give a straight horizon. It will only rotate to about 20 degrees from the vertical. I'm not sure what to do to get it straight! Thank you

Caitlyn_Ring · Answer

Hi @user41399. When you're asking about rotating the camera, do you mean rotating the video in the Ring app? Or are you asking about rotating the Floodlight Cam itself? If you're physically installing the Floodlight Cam Wired Pro, you can find the installation instructions [here](https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro-) to reference.

Caitlyn_Ring · Answer

@user41399 Would you mind sharing a picture of how your Floodlight Cam is installed? This would make it easier to understand what you're seeing on your end.

Ring Security Cameras

Can't rotate cam to get horizontal horizon!

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