Ring Security Cameras

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Cannot change App Alert Tones - goes to Android System Settings
hardwired-security-cameras
hardwired-video-doorbell
app-settings
troubleshooting

I cannot change App Alert Tones through the RING APP any more. I am not sure when this started, but I definitely was able to do this when I set up our cameras and doorbells. I am running Android OxygenOS XXXX.2. Have updated my RING app and also uninstalled it several times, emptied cache, deleted data on both Chrome and Ring app. Whenever I go to Device settings for both video doorbell and Floodlight cam and select to change App Alert Tones, it redirects me to the System notifications settings and just says “App Provided Sound”. I don’t stay in the Ring App to scroll through all the different tones. The only device I appear to be able to select different tones for is the Doorbell Chime. The Videos Doorbell and Floodlight Cam devices keep kicking me out of the Ring App into System Notifications settings. I have searched everywhere and can’t find a fix, please help!!!

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24-04-2024 04:28:56

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