Ring Security Cameras
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Blurry around the edges
The video and live view is blurry around the edges of the picture. Good wifi signal and speed. I've made sure the lens is clean....anyone else have this issue? Any solution?
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15-11-2019 23:30:22
Responses (1)
- T
Hi @jg167. Thanks for providing the image of what you're seeing. This does appear to be the Pre-Roll for the Ring Video Doorbell 3 Plus. Does the video quality improve after a few seconds? If it does, this is normal operation for your Doorbell. If it doesn't improve after a few seconds, try resettin
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28-12-2020 19:59:53
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jg167
The first 3 seconds of a motion detection (perhaps this is the pre-roll?) of my doorbell-3 are blurred out, and this is obscuring desirable things to see. Why is this happening and can I move the clear zone? (rssi is -42 so pretty good, should be great since its line of sight through a nearby window to the pro-chime).! Screen capture of the blurry issue attached.[Screen Shot 2020-12-25 at 2.37.24 PM|690x387](upload://bz8vyKsimxsvqx2kTCvb9baxY0r.jpeg) !
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25-12-2020 22:46:06
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