Responses (4)

• R

  Rainb0wBrite

  Oh my goodness. Thank you! We were getting so creeped out.

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  05-07-2022 06:08:27

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• R

  Rainb0wBrite

  Oh my goodness. Thank you! We were getting so creeped out.

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  05-07-2022 06:08:27

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  Reply
• R

  Rainb0wBrite

  Problem is not solved. Motion detection and snapshots turned off. Device is still recording linked events at random times! Why???

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  07-07-2022 02:27:38

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  C

  Caitlyn_Ring

  Hi @Rainb0wBrite. To clarify, do you have your Ring Camera linked with any other Ring devices via the [Linked Devices feature](https://support.ring.com/hc/en-us/articles/360025957012-How-to-Link-Your-Ring-Devices-to-One-Another-for-Enhanced-Security)? If you do, your Ring Camera will record when another device is activated based on your settings, as that is how the feature works. Otherwise I would recommend reviewing your [Modes settings](https://community.ring.com/t/setting-modes-on-your-ring-doorbell-or-home-security-camera/133923) to ensure the Motion Detection is disabled in all of the modes you want it disabled in. If this concern persists, I'd recommend attempting a reset on your Camera by holding down the setup button for at least 20 seconds. After the reset is complete, take the Camera through a new setup in the Ring app using the steps under Set Up a Device. Ensure all of your settings with Motion Detection and recording are set to your liking and monitor the Camera's behavior. For any further questions or assistance, you can follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  07-07-2022 07:45:38

• C

  Caitlyn_Ring

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  20-06-2023 10:59:18

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