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Ring Security Cameras

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Blue light in home mode
cs-support

Hi, I have my indoor cameras not to record or allow live view when in home mode, but the blue light still comes on when the camera detects motion making you think it’s recording, surely it shouldn’t do that? Thanks

2412

0

0

27-03-2021 12:35:50

Responses (4)

  • A

    Having the same issue...sure doesn’t make you feel very comfortable when it looks like you’re being spied on...and can’t find a thing online to help with this...

    0

    28-03-2021 11:29:53

    • N

      I'm sure no recordings will show up in recording events, but the point is the blue light is meant to indicate recording in progress or live view in progress. If it comes on from just motion regardless of recording/viewing, what's the point of it? For all you know someone is viewing without your knowledge!

      0

      31-03-2021 11:20:45

      • N

        That still doesn't explain why the blue light comes on even though no recording or live viewing is taking place?

        0

        19-09-2022 06:33:36

        • J

          Hi @bpbrun. As stated in the solution, if you are still having the same concern after verifying that no one has activated a Live View, give our support team a call to look into this further with you.

          0

          15-04-2024 06:59:01

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