Ring Security Cameras
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Battery and Solar SpotLight Cam PRO
2022 SL Pro = SpotLight Cam Pro PLUG IN Model can take 1 or 2 Rechargeable Battery Packs.I've called in 3x and Ring Staff States using the Plug In Power source for the Camera will keep Batteries Charged. All online states that is not correct ! Plan is to have batteries added for power outage or as Back up only (always powered by Factory Power Cord USBc wall plug in the Pro Plug in model came with)* on amazon app from the SL cam to avaiable accessories it states Ring Battery packs are Not Compatible with the SL Cam PRO* Ring Website page it states you must Remove battery pack(s) plug a USB Into the pack charge 5-10 hours til the bat pack LED is Green then reinstall the Battery packs . ***Ring app video by clicking the Blue ? Mark has Old SL Cam in the video & Must manually remove batteries & charge them!!! See attached Screenshot .I need confirmation batteries do not need to be removed and long as "Factory Plug in Cord" remains plugged in it will keep battery(s) charge if needed in the event power loss or outage occurs Battery kick in & keep the Lights & motion Recording going :-) *** I assume if you Get a Solar panel for the SL Pro model the solar panle USBC plugged into the SL Pro Camera must charge the batteries & the camera runs of battery power only. I would love this Wireless security option . but need tbis confirmed also. Please attach pictures & a link which confirmed Batteries are actually Charge in the SL PRO cam without Being Removed ! Sorry this is so long & wordy 
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06-11-2022 12:37:07
Responses (3)
- E
They do trickle charge Yes I bought a couple batteries, so they should do the same being powered by the Ring solar panel. however the battery percentage does not update until the USBC power cord is removed or there is a power outage essentially. Now I'm confused as to which solar panel is need
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10-11-2022 11:02:53
J@EcoDieselDave The main difference between a [Solar Panel](https://ring.com/products/solar-panel) and a [Super Solar Panel](https://ring.com/products/super-solar-panel) is size and the amount of charge it can provide. There are neighbors with Cameras that are way more active than others, and a regul
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11-11-2022 22:21:41
EJustin I wish I would get a notification or email when You or someone replies . Have the watching Set for this I just bought a few SL cam Pro battery with solar panels, & super solar panels however NONE of them have USBC cord have old barrel plug . did i get old Stock I assume ? One would think
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14-11-2022 10:00:40
- U
Hi I have a super solar panel barrel to usb c connector connected to Ring Spotlight Cam PRO with 2 batteries , battery 1 just drains ( went to 40 percent ) It does not charge with super solar panel , I noticed when I removed battery one that drained , battery 2 which was not used yet seems to charge to 100 % from solar panel ( was siting at 96 while battery 1 was just dropping ) Why is battery 1 not charging at all and dropping to 40 % . I recharged Battery 1 put it back in and again its level is dropping battery 2 is sitting at 96 , and the super solar charge icon is showing the sun and lighting bolt on both ? FYI Panel get 5 hours of sun , and seems to charge ok with just one battery .This does not seem normal ??
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18-04-2023 15:42:51
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- J
Hi @user42717. Try taking out battery 2 and just leaving battery 1 in. If it is not trickle charging like battery 2 is, then there could be an issue with that one slot. From there, [reboot your Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-) to see if that helps. If that does not work, factory reset your Camera by pressing and holding the setup button for 20–25 seconds, then [reconnect it to your wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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20-04-2023 21:52:17
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Justin_Ring
Hi @EcoDieselDave. Although there are no pictures or links I can provide, I did reach out to my team, and they confirmed the battery packs should be trickle charged when using the plug in cord on the Spotlight Cam Pro. Also, thank you for bringing this to my attention as well. I will look into seeing if there is an article that can be made and put in our Help Center regarding this topic.
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09-11-2022 21:37:18
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