Approximately half of shared videos fail to load -- no help from Ring Support

Sometimes they work. Sometimes they don't. No rhyme or reason. Sucks to be a paying subscriber to this service that only works half the time. I am sharing these videos on a daily basis and a lack of a fix is highly frustrating. Called to log this issue directly with the Ring Support team. They couldn't solve my issue so they "escalated" it to "priority support" or something like that, then never bothered to call me back. Any ideas from the community? I get the following error when trying to access the shared video via URL: # This video is no longer available. The person who owns this video has decided to remove it. For more information on shared video management, visit our FAQs.