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Justin_Ring
Hi @user43372. If you are no longer recieiving notifcations from your Camera, try the following steps:- Verify your Ring app and smart phone are up-to-date with the latest updates.- Verify that your Motion Alerts for your Camera are enabled. You will find this option on your Cameras settings page. - Reboot your phone.- Disable any active VPNs- Try turning off Bluetooth on your phone to see if that makes a difference.- Verify you do not have Do Not Disturb Mode enabled on your phone.- If you are using a Mode Schedule, switch the toggle to off for any active Mode Schedules that might be causing a conflict with receiving notifications. - Verify you have notification permissions enabled for the Ring app in your phone settings.We also have this Community [page](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556) with other steps you can try. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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26-04-2023 17:48:01
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