Ring Security Cameras
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24/7 Recording
hardwired-security-cameras
cs-support
I have the Spotlight Cam Pro Wired and I’m interested in upgrading to the Premium Plan to allow 34/7 recording. However, when I login and follow the links to check which devices are eligible, it doesn’t list my Spotlight Cam Pro. Does anyone know how to resolve this? Thanks!
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09-05-2025 06:11:22
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Tom_Ring
Hi @user_788d9c. How is your Spotlight Cam powered? You can find a list of compatible devices in the link below. Additionally, you can find more information about the 24/7 feature there as well. https://ring.com/support/articles/wtr7r/24-7-recording-security-cams
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21-05-2025 08:11:52
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