Ring Home Plan
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U
Ring nightmare
hardwired-video-doorbell
troubleshooting
Incredibly frustrated with the whole Ring install and support process 🙈. Does anyone know why the 30 day free trial doesn't auto apply after a device install. Keep getting messages saying "you're not subscribed". I've worked with far more advanced tech yet this is the worst experienced. Thank you!
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28-01-2023 09:21:42
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Tom_Ring
Hi @user34713. If you are setting up a brand new device, your 30 day free trial should automatically be applied to your account. If this is not happening, you'll need to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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30-01-2023 02:58:51
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