Ring Home Plan
Browse posts, comment, and join the conversation about Ring Home Plans and more.
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @userdk23. Once a video has been deleted from your Ring app, either manually or because the [Video Storage Time](https://support.ring.com/hc/en-us/articles/360047871752-Understanding-and-Adjusting-Your-Video-Storage-Time-) ran out, it cannot be retrieved. There are no backups of videos stored for privacy reasons. This also applies if you cancel your [Ring Protect plan](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans), you will no longer have access to video recording, including existing videos.
0
27-01-2023 21:45:27
•