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user_0a2ecf
Accepted Solution
Plan upgrade
cs-support
My god, oh for the want of a human. I have a basic plan 1 month old Bur have bought a 2nd camera. Do I need to cancel basic plan and upgrade and if so will I get any money back?
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23-01-2025 10:27:57
Responses (1)
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Caitlyn_Ring
Hi @user_0a2ecf. Either option will work. You can cancel your existing plan, then subscribe to the new plan you want. Or you can choose the upgrade option, which will automatically cancel your existing plan. Whenever you cancel a plan, a prorated refund for unused time will be processed to your payment method.
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24-01-2025 03:04:24
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