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Doorbell replacement to plan
hardwired-video-doorbell
My doorbell stopped went offline and was unable to be fixed. I purchased a new one and replaced it. Do I have to cancel my ring subscription or can I remove the old device and replace with the new one. Or do I have to cancel it and start a new one? If I have to cancel, will a refund for the part year be provided?
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05-02-2025 20:01:11
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Justin_Ring
Hi @user_2fef33. You will have to cancel and subscribe to a new plan. When canceling your plan, you will get a prorated refund for what you have not used of it.
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06-02-2025 21:00:51
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