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user_ea4fdb
Accepted Solution
Change payment from annually to monthly
app-settings
cs-support
Hello i’ve been trying to change my payment from annually to a monthly charge. however, when I do, there are no options to change from a annual subscription to a monthly subscription. do I have to cancel the plan first and then sign up again? Is there anyway that this can be changed?
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05-08-2024 01:41:16
Responses (1)
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Caitlyn_Ring
Hi @user_ea4fdb. At this time, there is no way to change the billing cycle of your subscription. You would need to cancel your current plan, then resubscribe with your billing cycle of choice. Please make sure to download any videos you want to keep before canceling your plan.
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06-08-2024 02:32:42
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