Ring Home Plan
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Automatic deletion of video history when Plan expires - How about a little grace period or notice?
negative-feedback
account-settings
cs-support
ring-protect-plans
I just lost all of my video History because, without any reminder or notice, my Plan expired due to failure of auto-renew. There was simply an issue with the credit card which I could have addressed had I known about it. Would it be such a big deal to send subscribers a notice that renewal failed and videos would be deleted if renewal was not completed in, say, 72 hours or something like that? My account is linked to Amazon. THX
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21-05-2024 21:54:08
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