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Ring says it’s registered to someone else ?
troubleshooting
wireless-security-cameras
app-request

Hello, I haven’t used my ring door bell for a while. I have charged it and re opened the app on my phone and it says now re to set up a new doorbell.  After scanning the barcode it says it’s registered to someone else. 

12

2

0

23-01-2025 03:20:35

Responses (1)

  • J

    Hi @user_e83378. You most likely logged into the account that you did not set up the Doorbell with originally. I recommend trying to figure out what account you used and log into that account.

    0

    27-01-2025 08:53:17

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