Ring App
Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
unable to disable motion zones for lights
I cannot disable motion zones for lights on my spotlight cam. I save the setting to turn off all zones for the lights but it resets back to all zone on at minimal setting. Cannot turn it off completely anymore.
3606 •
0 •
1 •
01-04-2020 14:56:06
Responses (2)
- A
Same issue here. Updated app. Removed app. Same results. When you disable a motion zone it defaults to back on. If you change the motion zone depth/sensitivity those settings stay. But not the OFF.
•0
06-04-2020 00:38:43
- G
This is not solved. Why is it marked as solved??? Please fix soon and u mark as solved to mislead readers
•0
10-04-2020 23:31:27
•
STo further follow up. Ring called me as well and stated they could make the change in the background. This only partly “solves “ the problem. I had them set the light to off so if we entertain people on our back patio, there’s no spotlight blinding our guests. However now we have no lights for security purposes. I hope they fix this soon as I need to be able to change the settings at will. This is not solved.
•0
11-04-2020 15:01:27
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
GrahamP
I installed 2 wired floodlight cams today - exactly the same issue. Annoying as the neighbours keep activating the lights constantly.
0
05-04-2020 20:11:45
•