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user_c92d66
Accepted Solution
SOLVED!! Ring App iOS on new phone (same number) Not accepting Login (406 error)
app-settings
troubleshooting
ios
I switched from my android phone to an iOS phone. I deleted my android device on my Control Center (web, online) and on my new device, opened my downloaded ring app (for iOS) to sign in. When I tried to sign in, it gave me a "406 Not Acceptable" error [ showing on a "oath.ring.com" page]. I tried to create a new contact but this did not work as well. any suggestions? I am a Ring Pro subscriber Device: iPhone 12 OS - iOS 18.2
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26-12-2024 04:31:04
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Justin_Ring
Hi @user_c92d66. For your concern, I recommend trying the following steps: - Disable any VPNs on your phone. - If you are on Wi-Fi logging in, try using just mobile data instead. - Uninstall and reinstall the Ring app. Reboot your phone as well. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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27-12-2024 07:05:07
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